Privacy Policy - The Entwistle Company

THE ENTWISTLE COMPANY

The Entwistle Company (“Entwistle,” “we,” “us,” or “our”) is committed to protecting your privacy. Entwistle wants you to understand how it collects and uses information from this website so you can interact with us with confidence. This Privacy Policy applies solely to the website found at https://entwistleco.com/ (the “Website”) and any services offered by us through the Website.

This Privacy Policy does not apply to any information collected outside of the Website, including offline or through other means, unless otherwise stated below.

By using the Website, you accept and agree to the practices this Privacy Policy describes. If you do not agree with the Privacy Policy and practices, do not use the Website. This Privacy Policy may change from time to time. Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

What information do we collect?

We may collect several types of information from and about users of the Website, including your name, address, email address, telephone number and other similar information that can be used to identify you (“Personally Identifiable Information”). Specifically, when you use the Website, we may collect the following:

Information you provide to us when you:

• Contact us through the Website;
• Respond to a survey or other communication, such as e-mail;
• Participate in any Website features; or
• Otherwise publish or submit your information on or through the Website.

Information we collect through cookies
As you navigate through and interact with the Website, we may use cookies to collect certain information about your equipment, browsing activities and patterns, or other online activities over time. The information we collect automatically may include Personally Identifiable Information or we may associate it with Personally Identifiable Information we collect in other ways or receive from third parties. See the section titled “Do we use cookies?” below to learn more.
How do we use your information?
We use the information we collect about you or that you provide to us, including any Personally Identifiable Information:
• To personalize your Website experience and to allow us to deliver the type of content and product offerings in which you are most interested;
• To allow us to better service you in responding to your questions and customer service requests;
• To administer a Website feature;
• To fulfill any other purpose for which you provide it;
• To provide you with notices;
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
• To administer and improve the Website, including by monitoring and analyzing the Website traffic and usage patterns;
• To notify you about changes to the Website that may affect your use of it;
• In any other way we may describe when you provide the information; or
• For any other purpose with your consent.
If you would no longer like to receive promotional e-mail from us, please utilize unsubscribe functions in our communications and/or contact us at the contact information listed below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your Personally Identifiable Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. However, no data protection procedures are entirely infallible. As a result, while we strive to protect your Personally Identifiable Information, we cannot guarantee that it will be 100% secure. Your transmission of your data to the Website thus is done entirely at your own risk.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the Website’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current Website activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and Website interaction so that we can offer better Website experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our Website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to features that make your site experience more efficient.

Do we disclose the information we collect to outside parties?

We may disclose your Personally Identifiable Information that we collect or you provide:

• To contractors, service providers and other third parties we use to support our business;
• To a buyer or other successor in the event of a merger, divestiture, restricting, reorganization, dissolution or other change of control or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personally Identifiable Information held by us about the Website users is among the assets transferred;
• To fulfill the purpose for which you provide it;
• For any other purpose disclosed by us when you provide the information;
• With your consent;
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
• To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes;
• To establish or exercise our right to defend against legal claims; and
• If we reasonably believe disclosure is necessary or appropriate to protect the rights, property, or safety of Entwistle or others.

We do not sell or rent your Personally Identifiable Information. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Third party links

In an attempt to provide you with increased value, we may include third party links on our Website. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these linked sites (including if a specific link does not work).

California Visitors

California law allows California residents to ask companies with whom they have an established business relationship to provide certain information about the companies’ sharing of personal information with third parties for direct marketing purposes. We do not share any California consumer personal information with third parties for marketing purposes without consent. California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices may contact us using the contact information set forth below.

International Visitors

The Website is hosted and operated in the United States. By using the Website, you are consenting to the transfer of your Personally Identifiable Information to the United States. If you are accessing the Website from outside of the United States, please be advised that United States’ law may not offer the same privacy protections as the laws of your jurisdiction.

We do not knowingly collect Personally Identifiable Information about individuals residing in the European Union. If you believe we have collected information about any individuals residing in the European Union, please contact us immediately at the contact information listed below.

Children’s Privacy

We do not knowingly collect Personally Identifiable Information from children under the age of 13. If we learn that we have collected the Personally Identifiable Information from a child under the age of 13, we will take steps to delete the information. If you are aware that a child under 13 has provided us with Personally Identifiable Information, please contact us immediately at the contact information listed below.

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on May 15, 2020.

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue by e-mail at [dcouture@entwistleco.com], by phone at (508) 481-4000, or by mail directed to 6 Bigelow Street Hudson, MA 01749-2697.